I tried to cancel a service today. I mean, it's not like I use it anymore and their policies have become decidedly questionable. To the point where I do not want them having access to my information anymore. But every time I click the Close Account button, it gives me a message that I still have money in my account and therefore I can't close the account until I do something with the money, so I click the link and it takes me to a broken link page. I try to do a go-around, but I don't see any money anywhere. I think the fuckers just don't want another person to cancel their account after the recent mass exodus. I did remove my CC info, but it won't let me delete my bank info without putting another account in there to replace it. (Which they then have to verify, of course.)
If there's money in there, it ain't mine. They put it in there due to some promotion or other, so they can have it back.
Eh, I'll mess with it when I have more time. And the patience to deal with 'customer service'. Blerg.
(If you can guess which service it is, keep it to yourself. I'm trying to fly under the radar here.)
LG canceled his. And due to the mass exodus, I've read that they have reversed the policy. I have my own thoughts on the whole deal which I will also keep under the radar and hope that my interpretation was the right one. 🤷🏼♀️ We all do what makes us feel right so good luck with getting the FUBAR fixed! Hang in there.
ReplyDeleteI HATE those accounts that won't let you cancel. There's been a couple I've considered trying, but don't after I read the reviews on them.
ReplyDeleteGood luck getting free of them! Maybe a phone call will do it?